Call Center Agent – Food Comany
- Company Name:SnugBowl Catering Services
- Employment Type:Full Time
- Monthly Salary:2,000 – 3,999 AED
- Minimum Work Experience:1-2 Years
- Minimum Education Level:N/A
- Listed By:Employer
- Company Size:11-50 Employees
- Career Level:Junior
Call Center Agent Job Duties:
Answer the phone and liaise with customers regarding their order
Capture client information, therefore Microsoft excel, word and email experience is needed.
Informs clients by explaining procedures; answering questions; providing information regarding our menu, ordering times/delivery areas etc.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures where neccessary.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Must be able to work shifts
Friendly and positive attitude. Willing to learn and do more than that is required of them.
Call Center Agent Skills and Qualifications:
Written and verbal English proficiency, Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Candidate MUST have contactable references relating to previous employment. References from friends and family will not be accepted.
Candidate MUST reside in Dubai.
Previous experience is a must.
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